In search of…

 

Customer Service Representative

 

Do you love people and problem solving? Do you enjoy mastering new technology? Are you good at data entry? Would you thrive in a work environment that is playful and positive and best in class?

Join the Antis team and find purpose and meaning in your work day!

It is an exciting time at Antis Roofing & Waterproofing as we celebrate 30 years in the roofing business. We seek people with purpose…and our ideal Customer Service Representative candidate will….

-enjoy serving people – on the phone, over email, and the colleagues sitting next to you too!

-be tech savvy and willing to embrace new technology

-be organized, positive, energetic, flexible, and persistent in getting things done

-be ready and willing to roll up their sleeves and pitch in where needed – especially during the rain when extra hours (OT) is a norm as we have a heightened level of customer interaction!

Requirements:

-High School Diploma or Equivalent

-Ability to perform under stressful conditions

-Customer Service decision-making skills

-Attention to detail

-2-5 years of Customer Service experience and or a combination of experience and education

-Bi-lingual (Spanish) is highly valuable

Competitive compensation and benefits package including health, dental and vision coverage option, paid time to volunteer, 6+ company holidays annually; 401K opportunities with company match

Why work with us?

Antis has a high employee retention rate due to a strong culture, with leadership passionate about our employee job satisfaction. A typical day can include a fierce Ping Pong challenge; while throughout the month and year we are hosting employee celebrations, community volunteer opportunities and an annual family “Lobo” party. Our corporate office may resemble a start-up but we enjoy the legacy as we celebrate 30 years of business.

How to Apply:

Please submit your resume via Indeed online

-Introduce yourself detailing why you would like to work for our company

-Please include on Subject Line Reference: Customer Service

-Please include your salary expectations & any other info you would like to share

-Antis Roofing is an Equal Opportunity Employer

Job Type: Full-time/Non-exempt

Job Type: Full-time

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Language:

  • Bilingual English/Spanish (Preferred)

Additional Compensation:

  • Other forms

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Parental leave

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • Autonomous/Independent — enjoys working with little direction
  • Innovative — prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance — thrives in a high-pressure environment

How to Apply:

  1. Please submit your resume via Indeed online
  2. Introduce yourself detailing why you would like to work for our company
  3. Please include on Subject Line Reference: Customer Service Representative
  4. Please include your salary expectations & any other info you would like to share

Antis Roofing is an Equal Opportunity Employer

Job Type: Full-time/Exempt


Servicing Southern California’s communities since 1989. Antis is Southern California’s best choice for comprehensive roofing & waterproofing.
Regions: Orange County | Los Angeles | Inland Empire | San Diego


License #562480

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Contact Us

2649 Campus Drive
Irvine, CA 92612

customerservice@antisroofing.com

866.775.1454