Dear Valued Antis Customer,
We recognize that you may have questions about the protective measures we at Antis Roofing are taking while working in your community as a result of the Coronavirus (COVID-19) situation.
As Antis has said for the last thirty years, “We are here to keep you safe and dry.”
Keeping you Safe: Our schedulers will work with the individual homeowner to determine the location of the leak without entering the unit as a best practice. Photos, marking the exterior of the unit (on a door or window or exterior wall) with tape, a live discussion at a safe distance outside of the property, are all measures that can help successfully identify the issue.
Keeping you Dry: If your homes develop a leak or any kind of water intrusions, especially during this rainy period, please contact us immediately. Managers, please send digital work order requests to firstname.lastname@example.org to expedite the process (calling in your work order will likely have a slower turn-around time).
In order to process submitted work orders in a timely manner, we ask that the following information is included:
· HOA Name
· Address and Unit #
· Gate Code / Roof Access
· Homeowner and/or Tenant contact info
· Description of Issue
· Pre-authorization limits of $1000 (most effective way to prioritize your issue)
We are ready to support you! We are all in this together and be assured that we at Antis will continue to do everything we can to keep you all “safe and dry.”